Welcome to Kaizen Residences

By booking and staying at Kaizen Residences, you agree to the following terms and conditions. Please read them carefully before confirming your reservation.

1. Reservation and Payment

  • Booking Confirmation: Your booking is confirmed once you receive a confirmation email from us.
  • Payment: A deposit may be required to secure your reservation. Full payment is due upon check-in unless otherwise agreed.
  • Cancellation Policy: Cancellations made more than 7 days before the check-in date will receive a full refund. Cancellations made within 7 days of check-in will incur a fee equal to one night’s stay.

2. Check-In and Check-Out

  • Check-In: From 10:00 PM. Early check-in may be available upon request and subject to availability.
  • Check-Out: By 10:00 AM. Late check-out requests are subject to availability.

3. House Rules

  • No Smoking: Smoking is prohibited inside the apartments. Designated smoking areas are provided outside.
  • Pets: Pets are not allowed on the property.
  • Parties and Events: Parties and events are not permitted without prior consent.

4. Responsibilities and Liability

  • Guest Responsibilities: Guests are responsible for maintaining the cleanliness of the apartment and disposing of trash properly. Any damages or losses must be reported immediately.
  • Liability: Kaizen Residences is not responsible for loss or damage to personal belongings. Guests are advised to secure their valuables.

5. Accessibility

  • Accessibility Features: Our apartment includes accessible features, including a barrier-free double bedroom and a designated parking space. Please inform us in advance if you require additional assistance.

6. Parking

  • Designated Parking: Guests must use the designated parking spaces.

7. Modifications and Termination

  • Modifications: We reserve the right to modify these terms and conditions at any time. Changes will be communicated via email or posted on our website.
  • Termination: We reserve the right to terminate your reservation if you violate any of these terms and conditions.

8. Governing Law

  • Jurisdiction: These terms and conditions are governed by the laws of Uganda. Any disputes arising from your stay will be handled in accordance with local regulations.

Contact Us

For any questions or concerns regarding these terms and conditions, please contact us at info@kaizenresidences.com or call us at +256 (767) 025921.

By booking and staying at Kaizen Residences, you acknowledge that you have read, understood, and agreed to these terms and conditions. Thank you for choosing to stay with us. We look forward to welcoming you!